Travel Counsellors Service Status

Service Status


System Connection (VPN) green circle
Email green circle
GAL green circle
Intranet green circle
MyTC App green circle
Telecoms green circle
Business Travel Report green circle
TCGN green circle

Phenix performance – 14/02/2018 13:35


We are aware of some performance issues within Phenix Quote and Book. The issues are not being experienced by everyone and are not occurring all the time.


This is being urgently investigated by the Technology Team




Status Archive

Accommodation search

Issues with Accommodation search have been resolved, you can now search as normal.

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FIXED: Unable to sync to myTC app

Syncing quotes and bookings to the MyTC app has now been resolved.

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FIXED: Phenix document generation

Documents can now be correctly generated in Phenix.

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